Sales has always been a social business, but now a lot of that socialization takes place online. While it is still important to build face-to-face relationships, you can supplement your sales strategy with Social Selling to take your small business to the next level. For small businesses, it’s important to stay up-to-date and relevant, and that means venturing online. In a nutshell, Social Selling is defined by Hubspot as “salespeople [using] social media to interact directly

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I love to drive. I have driven for hours on end for no particular reason other than to be behind the wheel. I will happily row through a six-speed manual transmission for as long as my arms and legs allow. However, if there was an accident on the 407ETR then that clutch pedal seems as though it’s the heaviest thing in the world. That’s where I’m wishing I took an Uber. Mismanaged expectation is often the key to failed relationships and lost opportunities. I like to consid

I was working late last night putting some final touches on my X-Gen Workplace Productivity deck for Thrives 2016 next week. My original plan was to dust off something I had written for another conference 15 months ago. As I cross-reference against the latest trends and data, I’m finding that I’ve taken on a refreshed perspective. Yes, the Millennials are different than the Gen Xers and Baby Boomers. But of course, since they came from a different place completely – we are

We have a leaderboard at the office to track our non-sales related metrics: number of business-related books read YTD, number of blogs written YTD, number of escape rooms conquered YTD. And of course, being the overachiever that I am, I like to be leading by a wide margin. The last month was a busy one, trying to recruit and train new hires. I see my leader position slipping away. Day by day…walking pass that whiteboard is like walking through the hall of shame. Then, it

In sales, it is important to leverage all the tools you have at your disposal - and that includes your past successes. Why Do Sales Stories Work? Whether it’s an accurate reflection of data or not, anecdotes play a powerful role in shaping opinions. Humans have always been storytellers, and that certainly hasn’t changed in the digital age. If anything it has increased as the access to anecdotes and stories has grown exponentially through internet mediums such as social networ