Finding, satisfying, and retaining customers is absolutely critical to a successful business. For small and mid-sized businesses (SMBs), this pressure is felt acutely. As a result, predicting sales is critically important to managing the costs of running a business and informing long-term strategic planning. For this reason, maintaining and nurturing customer relationships should be a priority for businesses that are looking towards strategic growth. Customer Relationship Man

Managing change is hard. Ask any middle manager. Some would say, managing change in a sales environment is harder. Change Management methodology is not a magic pill but a thorough behavioral predictability model to give you the best chance possible for facilitating the change stickiness. To keep up with the pace of the market, managing change is inevitable in the job description of a sales manager today. As sales leader, it’s your responsibility to identify the best pract