

THE 6 BEST CUSTOMER RETENTION STRATEGIES FOR YOUR SMALL BUSINESS
"What are some of the best customer retention strategies available for my small business?” Gaining new customers is key to a company’s initial success, but keeping those customers is equally important. For one thing, it’s a lot cheaper to retain a customer than to spend time and resources to be constantly replacing them (up to 25 times more expensive, according to the Harvard Business Review). Plus, if you have a loyal customer base, that provides the consistent revenue that