Agnes Lan

Sales in 2026 will not be won by companies with the biggest tech stacks, the most aggressive outreach, or the loudest messaging. It will be won by organizations that understand one simple truth: technology amplifies strategy, but people and process determine results . For small and midsize businesses (SMBs), this matters more than ever. Buyers are more informed, more selective, and more values-driven. At the same time, SMBs are operating with leaner teams, tighter margins, and increasing...

Most sales teams don’t lose deals because their product is weak or their people aren’t trying hard enough. They lose deals because the process breaks down at exactly the moments where consistency matters most.   A promising opportunity stalls because no one is sure how to handle a pricing objection. A deal drags on because the buyer’s real concerns were never fully surfaced in discovery. A new hire struggles for months, not because they lack talent, but because they’re forced to learn through...

What is Outreach in Sales and Why is It Important? Outreach in sales is the process where your sales team initiates contact with...