SERVICES
IT’S ALWAYS A GOOD TIME TO LEARN!
You are looking to refine a certain skill or develop new ones altogether. Whatever the desire, Change Connect offers customizable training programs, carefully put together with consideration for your objectives and goals. Each element of the program will help your company and team tackle ongoing issues head-on and benefit from an individualized solution. Your team will leave our programs with the insight, knowledge, and skills to reach their full potential and contribute to the organization’s success.
SALES AND MANAGEMENT TRAINING PROGRAMS THAT GIVE A HIGH RETURN ON INVESTMENT
Our Sales and Management training programs are designed to equip you with the essential skills and knowledge to excel in the competitive world of sales. Join our dynamic program to discover powerful sales strategies and gain expert advice from seasoned professionals. With our interactive workshops, you'll master the art of effective communication, refine your technical skills and gain the confidence to lead your team to excellence. We work closely with you to ensure that your program is tailored to your group's needs.
MAKE YOUR SALES SCALABLE WITH CHANGE CONNECT COURSES
Select your program:
ADVANCED CRM TRAINING
Customer Relationship Management, the maker and breaker of many sales teams. When done correctly, salespeople know what to do and when to do it, with speed and panache. When done wrong, customers can receive an inconsistent experience, riddled with errors and unfocused touchpoints. The Change Connect modules will prepare you to effectively plan and implement CRMs the right way.
SALES FUNDAMENTALS TRAINING
Sales Fundamentals are second nature to the best Sales Reps in the business. Do you want some of those best Sales Reps in your own company? Chances are you certainly do. Change Connect can bring out the best. The Sales Fundamentals modules will help amplify existing skills, develop new ones, and provide a new lens to look through.
GEN AI COURSE FOR SALES PROFESSIONALS
Transform your sales game with our GenAI for Sales Professionals course! Perfect for sales pros, managers, and business owners, this course boosts efficiency, personalizes outreach, and keeps you ahead of the curve. Get hands-on with top AI tools like Salesforce Einstein and HubSpot’s AI assistant. Future-proof your skills and stay competitive with cutting-edge AI insights and expert guidance.
PIPELINE SETUP
Is your pipeline built with your customers and the customer journey in mind? Does your sales team reach out at the right time with the right touchpoints?
If the answer is no, Change Connect has the best practices to help you uncover all the most important customer insight, so you can structure your pipeline strategy to get the most out of that.
BOTTOM OF THE FUNNEL SALES TRAINING
You have gotten this far, now to seal the deal and keep that relationship strong. How often do those highest conviction opportunities fall through? Of those who have already said yes and are ongoing clients, are they buying from you as the years go by? If you need some improvement strategies in your later-stage sales and Account Management functions, this Change Connect course is for you.
TOP OF THE FUNNEL SALES TRAINING - MINI PROGRAM
Looking for some hot, fresh, new prospects? Wishing for higher quality, more specific, or more efficiently obtained leads?
68% of businesses report to be struggling with lead generation while 61% think that generating high quality leads is one of their biggest challenges. You are clearly not alone. Get in the lead with the Top of the Funnel program from Change Connect.
SALES MANAGEMENT TRAINING
As a Sales Manager, gathering insight into your team and their ongoing performance is a must, but how do you get it without micromanaging or spending all of your time tracking activities? How do you provide your team with the tools to succeed, knowing little about the areas they need to improve upon?
The Sales Management program from Change Connect will give you the tools to achieve omniscience and steer your team in the right direction.
ADVANCED SALES ONBOARDING TRAINING
If Your Sales Have Hit a Wall - Or Worse Are Declining – It’s Time to Look at It Through Another Lens. Do Things Differently.
Did you know that approximately 75% of start-ups fail? There can be many reasons leading to failure, however most are sales related. Classroom discussions will reveal the best practices of sales. The outcome? Actionable know-hows to improve your daily sales operations immediately.
GO TO MARKET AND TRADE RESILIENCE PROGRAM
Looking to hit the ground running with the people, process and technology capabilities that others have taken years to learn, if ever?
With the Go to Market and Trade Resilience Program, Change Connect will help you align your product or service to the customer and environment that you are targeting. We will help you formulate your strategy and equip you with the measures and metrics to make sure you are on the right track moving forward.
SALES MANAGEMENT AND ACCOUNTABILITY TRAINING
Ideal for both first-time managers looking for new tools and experienced managers looking for a refresher of the essentials. This is a tailored program structured around feedback from an individual’s full review. Managers of all levels will learn to develop an effective team, create an engaged and motivated workforce, and ultimately help make their organization more innovative, productive, and profitable.
ACCOUNT MANAGEMENT AND CUSTOMER EXPERIENCE TRAINING
This program is designed to help participants excel in client communication, master the art of data-driven narratives, and elevate overall performance. Participants will learn to communicate effectively across various channels, craft compelling written content, enhance verbal communication skills, and transform complex data into captivating stories. By the end of the course, attendees will have the tools to build lasting client relationships, engage clients with confidence, and drive their organization’s success.
Maximizing Client Value and Driving Revenue Growth
The Account Manager Excellence Program is designed to empower account managers to deepen client relationships, increase customer retention, and maximize revenue through upselling, cross-selling, and renewal strategies. This program blends strategic thinking, relationship management, and data-driven decision-making to enhance account performance and ensure customer satisfaction. Participants will gain the tools to align their efforts with organizational growth goals, fostering long-term client success and loyalty.
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Mastering Strategies to Expand Opportunities and Drive Revenue Growth
The Business Development Excellence Program empowers professionals to unlock growth opportunities, build strategic partnerships, and drive revenue generation. Designed for individuals at the forefront of business expansion, this program provides actionable tools and techniques to identify and qualify leads, nurture long-term client relationships, negotiate win-win deals, and adapt to changing market conditions. Participants will gain a strategic mindset, hone their communication skills, and leverage data to align business development efforts with organizational growth goals.
Master Revenue Leadership for Scalable Growth
Unlock the potential of your revenue leadership by mastering advanced strategies to drive sustainable growth. This program is designed for aspiring and seasoned CROs, senior executives, and leaders responsible for revenue operations. With a curriculum that blends theory, practice, and real-world insights, you’ll develop the skills needed to align revenue strategies with operational excellence, ensuring measurable and scalable business success.
Empowering Customer Success Professionals to Drive Retention and Revenue
The Customer Success Excellence Program empowers Customer Success Managers (CSMs) to build strong client relationships, ensure customer satisfaction, and drive long-term value. This program focuses on enhancing key skills such as onboarding, retention strategies, churn prevention, and upselling opportunities. Participants will learn how to align customer success metrics with organizational revenue goals, making them a critical part of the growth engine.
Driving Revenue Growth Through Strategic Partnerships and Channel Networks
The Partnership and Channel Management Excellence Program equips professionals with the tools and strategies needed to build, nurture, and optimize partnerships and channel relationships. This program focuses on creating value through partner enablement, co-marketing strategies, and performance tracking. Participants will learn how to align partnerships with organizational goals, develop scalable channel strategies, and maximize revenue opportunities across indirect sales networks.
Master Revenue Growth Through Strategic Product Leadership
Unlock the full potential of your product management role with our Product Manager P&L Mastery Program. Designed specifically for Product Managers with P&L responsibilities, this program equips you with the tools, strategies, and leadership capabilities to align product decisions with revenue and profitability goals. Through a mix of real-world case studies, hands-on exercises, and expert-led sessions, you’ll gain actionable insights to drive product success and organizational growth. Whether you’re defining pricing strategies, optimizing go-to-market execution, or managing product portfolios, this program prepares you to deliver measurable results.
Empowering Frontline Leaders to Build Customer Loyalty and Drive Revenue Growth
The Project Manager Revenue Mastery Program equips frontline leaders with the skills and strategies to excel in customer-facing roles while driving revenue growth and ensuring customer success. Designed for Project Managers with revenue responsibilities, this program focuses on building trust-based relationships, identifying revenue opportunities, and delivering exceptional customer experiences. Participants will gain practical tools to align project execution with organizational growth objectives, fostering repeat business and long-term client loyalty.
In today’s competitive market, the ability to sell effectively is crucial for the success of any professional services firm. Project Managers and Project Engineers, who traditionally focus on technical execution and project delivery, often find themselves needing to engage in sales activities to secure new business and ensure client satisfaction.
CUSTOMER SERVICE &
RETAIL SALES BEST PRACTICES
CERTIFICATION PROGRAM
Delivering a Unified Customer Experience Across Every Location
In a competitive retail landscape, customer experience is the differentiator. This program is designed to equip frontline retail staff with the service and sales skills necessary to deliver a consistent, brand-aligned experience at every touchpoint—regardless of store location.
Through 12 practical modules and ongoing reinforcement, staff will develop the confidence, communication skills, and selling techniques needed to turn daily interactions into moments of loyalty and growth.
Sales Management
Bootcamp
As a Sales Manager, gathering insight into your team and their ongoing performance is a must, but how do you get it without micromanaging or spending all of your time tracking activities? How do you provide your team the tools to succeed, with little knowledge of the areas they need to improve upon?
Partnership and Channel
Management Excellence Program
Driving Revenue Growth Through Strategic Partnerships and Channel Networks. The Partnership and Channel Management Excellence Program equips professionals with the tools and strategies needed to build, nurture, and optimize partnerships and channel relationships. This program focuses on creating value through partner enablement, co-marketing strategies, and performance tracking.
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